I have had excellent dealings with CNI for the past thirteen …

Oct 28, 2013 |
Client’s rating: 0 of 5

I have had excellent dealings with CNI for the past thirteen years. Yesterday and today, they outdid themselves in quality of service. I have just returned home after a four month hospital/rehab stay during which a relative handled finances. One payment was missed and needed fast response. I decided to sell some gold and had relative take to Post Office for overnight delivery. The latter had several mistakes and three days later, no gold had been delivered. Brandon in shipping finally traced package…on wrong truck….then Harry Johnson expedited fast track wire transfer so I could receive the funds before bank closing on East Coast. This was especially important to have added funds today. The extra effort made by CNI just made the deadline and I am very grateful. They understood my situation and went out of their way to resolve. That’s superb Quality!

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